Better Native Video Upload & Limit Increase
complete
Coach Jeremy Choi
I have found a bunch of suggestions that were similar but fragmented as they didn't cover all the issues.
CATEGORY: Featured Request
APPLIES TO: Threads and Chats, and ideally in the future COURSES/DOCS/EVENTS.
---
PROBLEM 1: Right now, in Heartbeat, we have a limit of 10mb per upload. That is like a 5 seconds video if that.
CONTEXT: Whatsapp, Slack, any other messaging/thread platform, they allow you to upload sizes of maximum 2gb, but they compress the video down to like 50-100mb so the quality is much lower.
If you think on average a mobile video camera shooting 1080p, it is about 5mb per second, so in a 30 seconds video, your video file would be about 150mb. But most of us, can easily shoot a 30 seconds video (and its pretty common).
SOLUTION 1: Increase video limit size to 1gb, but compress the video down.
---
PROBLEM 2: Unable to upload video via Mobile App. And if you try to upload a file too big, it will just be stuck (grey circle) just stops and you can't cancel it either.
CONTEXT: Most videos are taken via their phones, so on the mobile app, we need to be able to upload it.
SOLUTION 2: Fix the ability the upload videos (larger files) from the mobile phone. And put in the percentage (%) completion when uploading so that the user sees that it is working versus waiting for a long time, and it just being crashed (or file too big, it doesn't display or tell you the error).
Add a cancel button or link just in case they are uploading the wrong video accidentally.
Log In
Canny AI
Merged in a post:
Feedback on Access Groups and Media Sharing Features
The Traveling Diary Tour
Dear Heartbeat Team,
I hope you're doing well. I wanted to share some feedback regarding two features that could greatly enhance the user experience on the platform.
Access Groups Filters and Points System: The current filters for organizing access groups are quite limited. It would be incredibly helpful to have the option to create and customize filters to better suit specific communities like ours and allow for more tailored group management. Additionally, if possible, it would be amazing to introduce a points system for members within access groups, where points could be awarded and turned into badges upon reaching certain thresholds. This feature could help boost engagement and community participation.
Media File Size Limit: The current limit for audio and video uploads is 10MB. This restriction often limits the content we can share. It would be fantastic if you could increase this limit, so we have more flexibility in posting various types of content without worrying about file size.
Thank you for considering these suggestions. We appreciate the platform’s potential and look forward to seeing future improvements!
Best regards,
The Traveling Diary Tour
J
JM Pepper
Agree of the limitations of the file upload size for media.
Del Dominguez
So this "fix" doesn't address the issue AT ALL. We need our MEMBERS to be able to upload/post videos like a WhatsApp group thread. Just add a compression to it like was previously discussed. Having to pay extra for something only admis can do .....ANDDD it has a limit isn't a feature requests addressing our issues, it's side thing that is a band-aid that only makes things awkward and more expensive.
Please mark this as NOT COMPLETE as you haven't addressed our issues in a satisfactory way.
Nick Barba
complete
We now have native video uploading on Heartbeat! Upload up to 50 hours of video content to your community (no limit to file size) for an additional $19/month.
Check it out in Settings > Platform Billing!
Hosting videos on Heartbeat means:
- Unlimited streaming
- Download prevention
- Authentication checks on video load
- Detailed video analytics
- automatic subtitles
Catherine Mathieu
Nick Barba Good new! So members can now post videos of any size in the community? If we have a max of 50h how can I manage this?
Nick Barba
Catherine Mathieu Right now, native video upload is for admins only. But we're open to adding this for members in the future once we have a better idea of how the feature is used by admins :)
Ed Ferrigan
Nick BarbaDid the base amt change at all? Is the free version still left with 10mb?
Nick Barba
Ed Ferrigan The new file upload limit across platform outside of native video is 100MB (for non-video files) and 10MB (for video files).
Nick Barba
Merged in a post:
Improve video player
Duy Nguyen
- Higher quality videos in threads
- Video player in Docs
R
Roanne
Merged in a post:
📹 Better self-hosted video events
Adrian Rodriguez
* A more stable and reliable video call solution inside Heartbeat.
* A more immersive live video experiences (fit to screen/half screen meeting, not just a little video box).
* Being able to previously choose the type of call between: live event, live room or live stream.
* Use live streams to broadcast webinar-like events, with the possibility to have real engagement in real-time (comment, react, share emojis, gifs inside the call).
* Automatic recording to those selected events.
Also, it's a little confusing that Video rooms are also named Voice Rooms. Maybe separate each other or use another name?
Thanks in advance!
Nick Barba
Merged in a post:
Embedding videos and images in courses from a file
Admin
Allow people to view videos and images inside courses without having to download them. You can do this with videos that are hosted on other platforms, but not with regular files.
Brooke Glaser
In my courses I have resources that people need to download and use in order to follow along with the lessons. 10mb is nothing: even 200mb would be helpful.
R
Roanne
Merged in a post:
Interactive Courses
Gavin Jack
Being able to create fully interactive courses with text editors, video embeds, voice and image uploads (similar to learndash) would take this platform to next level.
Is it possible to do this?
Ed Ferrigan
Using my mobile device for the entire experience speeds things up considerably so hope that is included in the solution here.
Load More
→