Ability To Remove Pending Members
complete
Barry Rodgers
It seems that pending members stay in the system without being purged. Can we have a delete button for them please?
It is actually a GDPR issue. We should not hold any personal data that is unneccesary and if the person requests that their data be erased, we are unable to comply with the request putting us foul of the law.
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Ali Kelly
Nick Barba is there any plan to remove pending users on a case by case basis? I have a handful I want to remove, but not all.
Nick Barba
Ali Kelly: Yes, this will be possible in an upcoming update! We just wanted to give the mass delete option sooner since it's a quick fix on our end :)
Nick Barba
complete
You can now delete all "Email Submitted" status pending users at once using a "Clear" option.
To do this, go to Settings > All Users > Pending and select "Clear".
Doing this will not have any effect on existing users. Emails that are removed will be able to re-join if they return in the future.
Jan Ferguson
This would appear to be one of the easiest changes to make from a GUI and backend database point of view. I have absolutely loved all the recent changes, ESPECIALLY the ones to courses. Why can't this be taken care of expediciously? PLEASE, make this a priority.
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Connie Ignacio
I second this!!!! A delete option would be SUPER helpful!
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Roanne HB
Merged in a post:
Delete pending users in All Users
Nick Barba
Add the option to delete pending users from the All Users "Pending" list
Pieter den Heten
I really hope this will be added as a feature soon. I'm 'resetting' my community and would love to be able to delete this.
Happiness Department
Maybe auto send remembers, and then delete after a specific number of tries.
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Rosie Burrows
Agreed!! It’s super frustrating
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Roanne HB
Merged in a post:
Cleanup Pending Users
Karl Maier
For example, a user is listed as Paid, Onboarding Incomplete. How does an admin clear that user off the system to keep the Pending Users from being a total mess for the admin.
Tina Joy Cochran
Having pending users building up in this list makes it difficult to nuture people who are started the process to get them to join, especially with paid memberships.
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