Feature Requests

The feed algo is odd. I often see items in the feed (especially on mobile app) that don't seem to correspond with actual activity (new comments, etc) and it makes the feed look stale or items missed. It would be helpful to have the ability to: Set default for community Have users be able to change the sorting order (newest post, new activity, most engagement)

Events currently offers Agenda view and Monthly view. Please add Week view so members can focus in on a smaller portion of their calendar than the entire month

Hello, we would like to urgently request transcription capability for voicenotes in the app. We have a number of disabled users in our community who require transcripts for audio content and the lack of this functionality is stopping us from being able to utilise this functionality, as we do not want to exclude any of our community members.

Trying to be super specific here. In the desktop version there’s 3 dots On the upper left/center of the screen that when clicked a menu opens with “create new category” and “view all channels” The mobile app does not have this feature and desperately needs it. A person can not add or even see other channels available from the mobile app and that’s the only thing holding us back from using the software for about 1000 people

Make the users birthday a field you can add to registration and when it's their birthday a birthday icon can appear on their profile.

As community admins on Heartbeat, we want to empower our members to easily promote their affiliation with our community across various platforms like LinkedIn, personal websites, and other social media. Currently, we lack a straightforward method to provide members with visually appealing badges or certificates that they can readily share. Creating custom graphics for each member is time-consuming and doesn't scale well as our community grows. This limits our members' ability to showcase their involvement and reduces the potential reach of our community's brand. Proposed Solution: We propose the introduction of a "Member Badge" feature that allows community admins to design and generate personalized badges for their members. * Admin Customization: Admins should be able to create badge templates with customizable elements such as: * Community logo * Community name * Badge design/theme (color schemes, fonts, etc.) * Option to add a background image or pattern * Ability to define the badge's shape and size (e.g., square, circular, banner) * Automatic Member Name Insertion: The system should automatically populate the badge with the member's name, pulled directly from their Heartbeat profile. * Downloadable Formats: Members should be able to download their personalized badge in various formats suitable for different platforms (e.g., PNG, JPG, SVG). * Optional Embed Code: Provide an embed code (HTML/JavaScript) that members can use to easily display the badge on their websites. * Optional "Issued By" or "Verified Member" Text: Allow admins to include text like "Issued by [Community Name]" or "Verified Member" to add credibility. Example Use Cases: * A member of a coding community displays their badge on their LinkedIn profile to showcase their affiliation and expertise. * A member of a marketing community includes the badge on their personal website to demonstrate their involvement in a reputable industry group. * Members share their badges on Twitter and Facebook to promote the community and attract new members. Alternative Solutions Considered: I have explored creating our own generic badge templates and manually adding member names using graphic design tools. However, this is a cumbersome and inefficient process. I have also considered using third-party badge generators, but integrating them with Heartbeat and ensuring a consistent brand experience is challenging. Alignment with Product Vision: This feature aligns with Heartbeat's goal of fostering vibrant communities and empowering members. By providing a seamless way for members to promote their affiliation, it enhances community visibility and encourages greater engagement. This feature can also serve as a valuable incentive for joining and actively participating in Heartbeat communities. Additional Considerations: * Badge Analytics: It might be beneficial to track badge downloads and usage to measure the effectiveness of the feature. * Integration with Heartbeat Profiles: Consider displaying the badge directly on the member's Heartbeat profile. * Role-Based Badges: In the future, explore the possibility of creating different badge types based on member roles or achievements within the community. By implementing this "Member Badge" feature, Heartbeat can significantly enhance the value proposition for both community admins and members, driving greater adoption and engagement.

I have received feedback from community members that it would be helpful if they could format replies the same way they can posts. At the very least, adding the ability to put bullet point and numbered lists would help make it easier to improve readability of some posts. In our community, it is common for replies to include things that would typically be formatted using lists and the current options aren't working. We can't even manually create a bullet pointed list because inserting spaces before a manually created • gets stripped away. For instance, if I have the first bullet point and want to add one below it that is indented 3 spaces, when it posts, those 3 indented spaces are removed, so the two bullets are perfectly aligned.

I would love to be able to create an offer page for a course directly from the course instead of having to go to admin settings. Right from the "edit course info" menu would be great. Same place that you can make it a paid offer. Right under that block could be the option to "create an offer page." I want to be able to do everything I need to do for a course or paid offering from one screen.

Currently, if you link a community in messages, you only see "Heartbeat".