Add support for username + password
Happy Montana
So many comments asking for this. Keep Magic Link as an alternative, however, please add Username/Password.
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Suzannah Oakley
Adding my voice here because this is creating real friction for members.
While magic links are well-intentioned, in practice they are a major barrier, especially for:
• members who don’t receive the email (or it’s delayed/filtered)
• members using shared devices, work devices, or tablets
• members who don’t have email access on the device they’re using
• less tech-savvy or older audiences
From a community owner perspective, this is often the first experience a new member has - and when login fails, many simply don’t continue. I’m confident this has directly contributed to lost members and increased support requests.
Even retaining magic links as an optional method, while adding username/password, would dramatically reduce friction and improve onboarding, retention, and trust.
This has been requested consistently for years, and it genuinely feels like a critical UX and growth issue rather than a “nice to have.” I really hope it can be prioritised.
Mafalda
Merged in a post:
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C
Connie Ignacio
It would be nice to be able to set a password each time for logging in on desktop vs getting an email each time. Or "save this device" so you dont have to log in everytime
Katrina McGhee
This is so troublesome as we launch our new community. People aren't getting the magic links in their inbox or spam folders and they're unable to join. Username + Password would avoid all of this and a messy first experience with this platform and my community!
Takisha Nesbitt
PLEASE HELP! I am literally about to lose members over this. It's so frustrating that I can't get them any answers on how to stop it. Can anyone at least help with that to say when someone asks?
J
Joseph Sarhan
Merged in a post:
Easier login capability
Kendra Swalls
I feel like the user experience is lacking and it starts with the login - having to enter an email and then wait for a link in your email is frustrating. Same with the app login using a code. Can we not have the ability to use a simple username/password login?
Tammi Labrecque
"Can we not have the ability to use a simple username/password login?"
Yes please. It's very silly that we can't do this.
Natasha Moharter
Does anyone know if this is different on other platforms like Circle? I just started adding people and this seems like a major block and an extra step to send them an email to remind them to download the app / login.
nl8
If not that, for whatever reason, allow users using social logins from e.g. Microsoft, Google, FB instead or to embedd my own and existing login provider (e.g. I am using MojoAuth for different services already & would love keeping my members within my workflow and tools rather relying on yours)
The GsA
Not having real login system is driving us nuts. We have work to do, sitting around waiting for login emails isn't it.
Jason Glasson
Yep, like all other 111 users expressing their dissatisfaction, I too would love to have a traditional username and password feature!
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