Alternative Mobile App Icon
Ioannis Saratsidis
The current app icon, while the heartbeat logo, makes it look a lot like a dating app rather than a community application. Our rollout was stalled because our community immediately commented about how they felt. Maybe bake in a few options with the next mobile release to allow them to select a different app icon that isn't easily mistakable for something that it isn't.
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Albert Kinng
What is the current status of this? I see that we can now choose from pre-designed app icons, but the best option would be to allow us to upload our own images or artwork to use as the app icon. Kindly activate this feature! Now that we can manage the icons, it would be great to have the ability to upload a photo of our choice. The existing app icon is confusing for the community and hinders our efforts to attract users. We simply want a way to upload our own image!
Sharon Gaynor
Agree. The logo/branding is completely off for a business app. Visuals are so important for first impressions.
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Alexa Hutton
There are more than 500 upvotes on the 3 post related to this ask. Why is this not done yet? HB is such a wonderful platform , could be so scalable given the entry price and yet we sit here deterred by something as simple as an app icon. The colours are the only aspect that changed regarding the icon, but it still looks like a dating app.
Ioannis Saratsidis
Nick Barba & Murtaza Bambot
I appreciate that you added alternative colorizations of the heartbeat logo, but this addition to the mobile app has missed the mark and doesn't address this feedback. The problem wasn't the colorization, its that our partners and community members are seeing a heart logo for a business application. The color of the heart isn't the problem.
While many would expect the app icon to be their community logo or emblem, I'd settle for a QRS complex, a capital H, just something that isn't a heart.
Garage Gym 411
Ioannis Saratsidis - While I have not check the HB iOS app, I did notice when you access HB via a Browser, within the settings, you can change only the color of the HB Mobile Icon (as you had mentioned)
Ioannis Saratsidis
Garage Gym 411 Right, and that does change the icon on the app, but it chages it to a different colorized version of the same logo. The point of "alternative mobile app icon" was something that isn't a heart. That was the root of the problem.
Garage Gym 411
Ioannis Saratsidis - I fully understand. Was just replying to your earlier comment, (that had been updated before I had a chance to reply.)
Ioannis Saratsidis
Garage Gym 411 Appreciate you! I realized how to change it seconds after I had posted and then quickly realized the selection was just variants of the original, so I figured I'd not duplicate my posting. We all hear enough of me as it is!
Garage Gym 411
Ioannis Saratsidis - I'm still waiting for the Heart 'loading icon' to be addressed as well - https://heartbeat.canny.io/feature-requests/p/replace-heart-loading-icon
Ioannis Saratsidis
Nick Barba Hey Nick - Seems this has eeked its way into the top 10 most requested features. I'll echo others who are clamoring for an update. Can we, once and for all, establish a way to differentiate this wonderful application from a dating app?
Nick Barba
Ioannis Saratsidis: We are trying to get this bundled into the upcoming mobile update! Check out this quick video on what's coming: https://www.loom.com/share/0abc3ead4b6f4f329487315b5c995438?sid=0e347e16-a79d-4f2a-97d5-b6e8f696aca0
Ioannis Saratsidis
Nick Barba I appreciate not only your timely reply, but showcasing these changes. I remain hopeful the alternative mobile icon makes it as a feature / quality of life improvement in this release, but I am excited for the other changes that I am sure my fellow community managers agree is a stellar improvement.
Garage Gym 411
Nick Barba
DATELINE 7.2.2024: Mobile App Re-Design is live
- Alternative app icons (iOS for now, Android coming shortly)
Does this mean being able to replace the Heart "loading icon" is close to being changed as well?
Safety Solved
Nick Barba new user here - I actually don't mind the heart logo (only because my business ties in & it's not dating related) BUT i have selected a color more in line with our branding on the website but yet see no change on the app logo itself. I even uninstalled and reinstalled the app. Any ideas how to get the color updated?
Encompass Global
Nick Barba - thanks for all of the great work you all continue to do at Heartbeat and your engagement with user feedback here!
Is there any chance you could share an update on this one?
Those of us in the professional and B2B space would really appreciate an update about alternative icons for the mobile app and loading screens.
Please let us know - thanks!
Nick Barba
Merged in a post:
New App Icon Design
Ole Margraf
It would be nice if you could activate a different app logo in the app or if you could design the logo a little differently so that it doesn't look so much like a dating app. We are a community with investors and unfortunately the icon doesn't fit at all.
Nick Barba
Garage Gym 411
Has this request been acknowledged by the Heartbeat Team yet?
Even if we cannot swap out the 'Heart' loading icon for our own logo/icon, it would be great, for starters, if we could choose between the 'Heart' and say, a more 'neutral' animated icon, like a spinning tire (with smoke) or a rocket, etc. Also, there is another "Feature Request" about this over here - https://heartbeat.canny.io/feature-requests/p/replace-heart-loading-icon
Ioannis Saratsidis
Garage Gym 411 Sadly, not a word from the official team. I've tagged a few of them in the past, but I haven't gotten anything that even resembles a nod in the right direction.
Several people have vocalized that this issue stalled their adoption. I am sorry if you count yourself among them.
Ali Casey
I check on my community multiple times a day, and every single time that I am with someone (regardless of their age) I have to explain that this is a business app and not a dating app. I have about a 1000 members in my community and they are all (men and women) have the same reaction.
I totally understand the brand, but at least make other icons that keep the brand colors theme, or black and white, or business logo for a fee. pleeeeeease.
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