🛒 Better checkout experience -> Stripe checkout
complete
Adrian Dalsus
It seems a lot of HB users manage their subscriptions through external platforms (Clickfunnels, Samcart, Kajabi, Podia, Kartra, Systeme, etc) because Heartbeat checkout is very basic.
I understand that sales funnels are more effective for upsells, but for someone who is already inside a free community and want to pay for locked spaces/events certainly it's a better experience to pay inside the Heartbeat/community ecosystem.
Right now, the checkout for paying a subscription looks the same as the onboarding process. Nothing wrong with that, but I think that in an online transaction users prefer a more familiar checkout.
I would love if Heartbeat let us use the same Stripe checkout/layout. It looks cleaner, clearer and more professional (even HB payments use it!)
Other community platforms have adapted their checkouts to look like Stripe, it looks great (screenshot included).
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Nick Barba
complete
Payments 2.0 is live! You can migrate your community by heading to
Settings > Products
.We’ve completely
revamped the checkout experience
! Expect a cleaner layout, clearer order summaries, and built-in social proof
with testimonials. We’ve also added a “Secure checkout by Stripe”
badge to boost buyer confidence and credibility.Check it out after migrating to Payments 2.0. Learn more here: https://help.heartbeat.chat/en/articles/10029199-heartbeat-payments-overview
Nick Barba
Merged in a post:
Invitation link - please can you include the year under "On October 2, you will be charged"
Liz Hamlet
When sending invitation links for payment which include free trial (i.e. 365 day free trial) - the fact that Heartbeat does not include a YEAR in the "On Oct 2, you will be charged" is confusing people. Please please please can you add this in as a quick fix and feedback once done. Enclosed is an example of this - we have already had several people query it.
Nick Barba
complete
Payments 2.0 is live! You can migrate your community by heading to
Settings > Products
.We’ve completely
revamped the checkout experience
! Expect a cleaner layout, clearer order summaries, and built-in social proof
with testimonials. We’ve also added a “Secure checkout by Stripe”
badge to boost buyer confidence and credibility.Check it out after migrating to Payments 2.0. Learn more here: https://help.heartbeat.chat/en/articles/10029199-heartbeat-payments-overview
h
htm mo
we need this!!
Anita Robinson
When should we expect this? Thanks
Janina Feuchthofen
Can't wait for this, especially the VAT-Feature and simpler Layout
Jackson Monichan
Is integration of another payment gateway included in this planned update? because stripe is not compatible for Indian users at the moment.
Coach Ouffoué 🔥🔥🔥
Nick Barba What about a fully integrated payment method in HB to avoid the hassle of third party payment integration like Stripe?
Nick Barba
in progress
We are working on an update to checkout pages that will make the experience a single page and better optimize on converting members :)
Tri Ryuzaki
Nick Barba Great, any ETA or screenshots =)
Lisa Mahar | Writer & Job Coach
Nick Barba yuuuss so excited for this feature. I really want to get rid of the multiple platform situation I have going on.
Nick Barba
Tri Ryuzaki Sure thing! Check out this video overview of the changes coming. https://app.heartbeat.chat/community/t/the%20pulse/ebdaa101-ea9e-493d-943c-6f0ac638a7b7
ETA is 2-4 weeks for the mobile version :)
Lisa Mahar | Writer & Job Coach
I agree, the 3 step checkout process just doesn't gel with my customer feedback. I use Stripe Checkout for Membership payments and Shpify for single payments at the moment. Ideally, I'd like to bring everything into HB re: payments but really not until we can get a single page checkout process.
Shirley Chong
Yes please!!
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