Mobile UX
Caleb Ho
Remove the need to download an app. Visitors can see the community and welcome message right away rather than downloading an app - reduces friction to value. See: http://influencerpro.com/
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Sally B
Not only are you forced to install the app, but it seems that on mobile you are never able to access the web version via a browser. If there is a way to do that then please tell me, even after uninstalling the app the url takes me to download it.
The recent total breakage on iPhone highlights why the ability to access the web version of Heartbeat on a mobile, rather than be forced to the app, is useful.
Guy M
Mental that communities cannot be accessed using a standard mobile web page.
I don't want to have to force people to download - yet another - app.
Amanda Olivia
Agreed. I set up my first event with heartbeat. Clicking the invite link on my phone led me to the "get the app" page with no ability to sign up otherwise. This is a huge friction point, especially for a free event in trying to get people to know me with.
As a heartbeat OWNER, i won't even get the app. I've tried twice and uninstalled twice.
A happy medium could be updating that landing page to offer the app AND the option to continue without the app onto mobile or desktop site.
Bianca Flood
so agree, just had 3 clients say that the signing up process on mobile was very cumbersome!