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Feature Requests
If you have an issue that requires quicker attention (such as a bug report) or is specific to your community, please use the help/support option inside of your community.
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Admin + Platform Customization (325)
Automation + Integration (114)
Analytics (34)
Channels + Posts (158)
Courses (170)
Direct Messaging (49)
Directory (28)
Docs (53)
Emails (25)
Events (107)
Matchups (17)
Mobile App (85)
Other (45)
Overall Platform (103)
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Voice Rooms + Video (41)
Workflows (33)
I want to see analytics of views per post
As an admin, I want detailed statistics on who viewed a specific post in my community
0
17
Member Login and Member time
IN the admin member area where I can see "Joined" "Last Login" and Total Spend. I would like to be able see "Total number of Login's" and "Total number of posts / comments"
0
9
Login and user activity analytics
We are hoping that we will be able to see more detailed data on activity at some point, especially each login per member so we can track each member’s activity, so we can dig in and see what happened that day.
0
8
course % completed analytics
Be able to look at course analytics on the analytics page instead of clicking into each course, set up automations based on course % completed, see exact videos a student has completed.
0
22
See who viewed threads as an admin
In our community there are times it'd be really nice for me to see exactly who viewed a post or not! I know you can hover over "seen by x," but after a certain number it just says, "plus x others." This would be great to see for admins! Though not sure "seen by" is actually needed for anyone else at all really and could likely just be added as an analytics feature. Thanks!
0
22
Heartbeat Analytics - ability to segment by Group / Individual & ability to export data .xls
Currently the Heartbeat community platform analytics are quite limited to all users - please can you introduce the ability to segment analytics by groups / individuals and being able to export the data i.e into Excel etc. Thank you!
1
15
User level analytics
Being able to follow the connection, the courses completed, the quiz answered, the post posted by the user etc...
6
47
Member Dashboards
When a person enters into the portal, I would love for them to first see a beautiful graphic dashboard that shows them things like: number of post they've made, comments, participation, etc. This is highly motivational for people and gives them a sense of satisfaction they are optimally "belonging" in the group.
1
31
Members Activity Score
I saw this in circle: https://circle.so/ai This is awesome, it basically scores everyone based on: Presence: how much and how often they visit the community (defined by visits per day & number of days visited) Contribution: how often they actively start and join in on community discussions (defined by number of posts & comments) Participation: how often they acknowledge async activity in the community or signal an intent to participate live (defined by number of likes & event RSVPs) Connection: how much they engage 1:1 with other members (defined by number of active DM threads) and gives them an overall rating. It would be a super helpful indicator to be able to give each person what they need to remain engaged.
2
26
Email analytics
I would love some email analytics from the weekly digest and invitation emails being sent out from HB. How many people opened the email, time they opened, if they clicked on a link etc.
0
16
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